dikatotoTerms of Use

We at dikatoto set out these terms to clarify what you agree to when you open an account, deposit funds, place wagers on our football markets, live-dealer tables, slot games, or esports offerings, and withdraw your balance. These terms apply to all users accessing dikatoto.app from anywhere in the world. Our services are available only where local law permits.

By creating a dikatoto account and agreeing to these terms, you confirm that you meet the eligibility requirements we set, that you will fund your account through approved payment methods (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), and that you accept our dispute resolution and jurisdiction notice. We do not modify these terms lightly; when we do, we notify users and give reasonable notice before changes take effect.

Read this page carefully. If any term is unclear, contact our support team before you start. We aim to answer policy questions within one business day.

How We Operate dikatoto

Your dikatoto Account and Eligibility

When you open an account on dikatoto, you agree that you are at least 18 years old, that you have the legal capacity to enter into binding agreements in your jurisdiction, and that you have not been excluded from dikatoto or any affiliated operator by court order or regulatory action. We verify your identity during account opening by requesting your full name, date of birth, phone number, and email address. We check these details against national identity records. If your details do not match or if we detect suspicious activity during sign-up, we reserve the right to reject your application without refund of any submitted information.

You are responsible for keeping your login credentials confidential. We recommend using a strong password and enabling two-factor authentication. If you discover that someone has accessed your account without permission, notify us immediately. We will freeze your account and investigate. You remain liable for any wagers or withdrawals made using your credentials unless we determine that you reported the breach without unreasonable delay.

Deposits and Withdrawals on dikatoto

We accept deposits via e-wallets (DANA, e-wallet, mobile banking, local payment, online payment), QR payment (e-wallet), and bank virtual accounts (mobile banking, local payment, online payment, e-wallet). Each payment method carries its own minimum and maximum transaction limits. Deposits settle subject to your payment provider's processing speed; most e-wallet transfers appear in your dikatoto account within standard verification windows.

Withdrawal requests must match your registered account details. We do not transfer funds to third-party accounts or payment methods you did not use for deposits. Before we process any withdrawal, we verify your identity by sending a code to your registered phone number. You must enter this code to confirm the transaction. Withdrawals are processed subject to our standard verification windows and account status checks. We do not set fixed withdrawal timelines; processing depends on your payment method and time of submission.

Bonus Terms on dikatoto

We may offer time-limited bonuses to new and existing users. Any bonus we credit to your account comes with terms. You must meet the stated wagering requirement or playthrough before you can withdraw bonus funds. Bonuses are not cash; they are credits available only for wagers on our platform. If you place a losing wager using bonus funds, the bonus amount is lost and cannot be recovered.

Bonuses cannot be transferred between accounts, withdrawn as cash, or combined with other promotions unless we explicitly state otherwise. If we discover that you have claimed multiple bonuses using the same identity, phone number, email address, or payment method, we reserve the right to cancel the bonus, void related wagers, and forfeit any winnings. We may ask for verification of your identity before crediting or withdrawing any bonus.

How We Settle Markets on dikatoto

When you place a wager on Liga 1, Piala AFF, Champions League, or any other sport on dikatoto, we settle the market based on the official result published by the relevant governing body. For football, that means the final score confirmed by the league or federation. For esports (Mobile Legends, Free Fire, PUBG Mobile), we use official tournament results. For live-dealer games, settlement is automatic; the game outcome determines the result immediately.

If a match is postponed or abandoned, we void the market and return your stake. If official results are later amended by the governing body (for example, due to a protest ruling), we honour the amended result and adjust any resulting payouts or losses accordingly. We do not reverse settled wagers based on unofficial sources, social media posts, or commentary. Disputes must be resolved through our formal dispute process.

We at dikatoto settle markets fairly and transparently, using only official sources. If you have a question about a specific settlement, ask us before the market is finalized.

Dispute Resolution Under dikatoto Terms

If you believe we have settled a market incorrectly, charged you an unauthorized fee, or made an error in your account balance, submit a dispute within 30 days of the incident. Include your bet slip number, the date of the event, and a clear explanation of your claim. We will review your dispute and respond within five business days.

If you are dissatisfied with our response, you may escalate your complaint to our compliance team. We will conduct a full review and provide a final decision within 10 business days. If you remain unsatisfied, you may pursue a complaint through your payment provider or relevant local regulatory authority in your jurisdiction. We will cooperate fully with any official inquiry.

Our Jurisdiction Notice and Final Terms

We at dikatoto operate from a jurisdiction outside Indonesia. Your use of our platform may be restricted by the laws of your own country or state. It is your responsibility to verify that access to dikatoto and participation in wagering is legal where you live. We do not offer our services in jurisdictions where online gaming or sports wagering is prohibited.

These terms are governed by the laws of our operating jurisdiction. Any legal action arising from these terms must be initiated in the courts of that jurisdiction. You agree that local courts in Jakarta, Surabaya, Bandung, Medan, or any other Indonesian city do not have jurisdiction over disputes between you and dikatoto unless we explicitly agree otherwise in writing.

We reserve the right to suspend or close your dikatoto account at any time if we determine that you have violated these terms, engaged in fraud, used automated tools to circumvent our platform, or placed wagers from a prohibited jurisdiction. If we close your account, any funds remaining in your balance will be returned to your original payment method within 30 days, minus any outstanding disputes or chargebacks.